I have 3 kids, a husband that works long hours and I work. I called GVG on Thursday to see if they could accomodate me for an oil change on Friday any time between 12-1:30 (my limited time window). They were able to do so and I was in and out within an hour. My car was vacuumed, oil was changed, I had a great lunch at the Deli next door and was able to pick up my kids with time to spare! That's service - love GVG!