Everyone at GVG is a quality person, as is their work. They just finished two days of work on my X-3 BMW and the experience was easy, professional worry-free They work hard to get it right and are more than fair in their pricing. Jeanette, their office manager, is as knowledgeable as anyone behind the desk at my luxury car dealer's. Plus, she's fun and thorough. Outside, they wash your window when you buy gas and Glenn is gets you warmly and is a fine conversationalist to boot. I recommend GVG highly.